You’re missing out on deals if you work with contact centers and don’t have an elite WFM partnership.
The demand for workforce management software has never been stronger in contact centers than it is right now. It’s also one of the most complex and difficult technologies in the industry to build, manage, and maintain. Creating a competitive WFM solution from scratch takes years and millions of dollars.
CommunityWFM was founded in 2005 and specializes in partnering with leading vendors across CCaaS, UCaaS, workforce engagement management (WEM), AI, automation, knowledge, and more to provide a combined solution of best of breed technologies.
We are a channel focused company that ONLY provides workforce management solutions. We don’t compete against our partners for call recording, quality monitoring, speech analytics, or other workforce engagement technologies. Our proven product can drive additional revenue for your company regardless of your business model. Best of all, our software can even be white labeled to create a seamless experience with your own technology.
Below is a list of some of the companies we work with…
Workforce Engagement Management (WEM)
Want to learn more about becoming a CommunityWFM partner?
We have created partnerships with many different types of software companies. Please contact us and our team will provide you with additional information.